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  • 1. Connection Bill pay Featured Content Public
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    Use our bill pay to automate your finances to save you time and money. We encourage you to try it out and we'll even help you get set up. Click on 'bill pay' the next time you're in online banking to see how easy and convenient it could be. Bill Pay FAQs: Q. Do I need any special software or hardware to use Bill Pay? A. To use Bill Pay you will need to have a browser installed on your PC, which is capable of 128-bit security encryption. Since Bill Pay opens in a separate wi  More...
  • 2. Connection Mobile and Text Banking Featured Content Public
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    Connection Credit Union offers mobile banking with remote deposit capture. Check your balance, transfer funds between your accounts, deposit checks are now available from your mobile device. Get the information you need, when and where you need it. connectioncu.org/cyber-services
  • 3. Connection Online banking Featured Content Public
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    Use our online tools to keep track of your finances and transfer money easily between your accounts. With online and mobile banking you can: Check current balances on all accounts View transaction histories Deposit checks using Remote Deposit Capture Tranfer funds Request services Download transactions in a quicken or other format View e-statements We also have free bill pay to save you even more time.
  • 4. What software, hardware and connectivity will I need to use your online services? Public
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    To use our online services you will need the following: A computer capable of accessing the Internet A connection to the Internet from an Internet Service Provider (ISP) such as AOL, MSN, etc. A supported Web browser Computer: You can access or online services from any computer capable of accessing the Internet using one of the supported Web browsers below. Internet connection: In general, the faster connection you have to access the Internet the better performance you will experience using our   More...
  • 5. Are your online services compatible with WebTV? Public
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    Our online services are not compatible with the Web browser used by WebTV. We recommend that you use the latest commercial release of Microsoft Internet Explorer or Netscape Navigator to access these services.
  • 6. What if I do not have enough funds in my account when my Bill Pay payments are posted? Public
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    If your account does not have sufficient funds at the time your Bill Pay payments are posted, your payments will be designated as non-sufficient funds (NSF). Your account will be charged for each NSF item. The fee charged will be assessed on your account at the time your monthly service fee is debited. To avoid NSF fees, you can setup overdraft proection on your accounts. For more information or to sign up for overdraft protection select the related link below.
  • 7. How is the payment made from the Bill Pay sent to my payee? Public
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    If a payee will accept electronic payments, your bills will be paid electronically. However, those payees who cannot accept payments electronically will receive a check through the mail. To sign up for Bill Pay select the link to the Home banking Application below. If you already have access to Home banking simply contact members services to setup Bill Pay.
  • 8. How to use Speedy Line telephone banking/audio response system. Public
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    Speedy Line 24-hour telephone service Menus and Codes To use the Speedy Line 24-hour telephone service, call (360) 334-7972 or toll free 1-844-607-9718 . A computerized voice will answer and ask you to enter your account number followed by the # key. Then enter your PIN followed by the # key. (Use the entire SSN of the primary account owner as the PIN the first time you sign on. You will then be required to choose a new password between 6 and 10 digits long.) There are a variety   More...
  • 9. Do I need to be registered for Home banking to use the Bill Pay? Public
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    Yes, for your safety, the Bill Pay is located on the secure Home banking's platform. You then need only one password for both Bill Pay and Home banking.
  • 10. Can I stop or change my request to transfer funds? Public
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    Yes, up to a point. At anytime before you get a system confirmation that the funds were transferred, you can modify or cancel your funds transfer request. However, after you've completed a funds transfer transaction and have received a confirmation number, you can't stop the transfer from occurring. At that point, if you change your mind about the amount you wanted to transfer, simply make a new transfer to move the funds between the appropriate accounts.
All information provided through this site is intended to be accurate. However, there may be inaccuracies from time to time which we will make every attempt to correct immediately. Information provided is intended to assist you in making decisions and does not eliminate the need to discuss your particular circumstances with a qualified professional.